Reverse Logistics Market Insights: Customer Expectations and Service Standards | Report to 2030
The global reverse logistics market size is projected to reach USD 1,450.17 billion by 2030 , growing at a CAGR of 9.4% from 2023 to 2030, according to a new report by Grand View Research, Inc. One of the key factors contributing to the growth of the reverse logistics industry is the strict government regulations for product quality. One of the biggest threats faced by organizations is the risk associated with the quality of products. In addition to posing a serious threat to consumer safety, defective products can severely harm the organization's reputation and goodwill. According to the National Retail Federation, 10% of overall online purchases were returned by customers in 2018 in the U.S. Over the past decade, the return of products has increased significantly. A purchase made online is returned three times more frequently than one purchased in a physical store due to digital problems, customer behaviors, and evolving business models exclusive to e-commerce. Th...